Terms & Conditions
These terms represent the entire agreement and understanding between you and us, where it is expressly agreed that these cannot be varied or amended except by update or modification which will be published on this webpage and notified in writing to you and effective from that date. As part of this right to modify the agreement we can novate it to one of our group companies as part of a corporate restructuring or reorganization. Continued participation in the promotion after such publication shall constitute your acceptance to the modified or updated Terms.
For the purposes of clarity this expressly excludes any variation or change to these terms given orally, by chat, SMS, email or other such means, inadvertently or otherwise by our individual customer service staff or other of our representatives.
The following provisions define the terms and conditions that govern your use of, access to and participation in any services provided by, Pashaglobal.com (referred to as "Pashaglobal.com", "we", "our" or "us" as the context requires) from time to time, including, without limitation to the Pashaglobal as defined below (the "Service(s)") on and/or through the website at www.pashaglobal.COM, and any other website operated by pashaglobal.COM (the "Website(s)"). These provisions are intended to be read in conjunction with Betting Rules respectively (the "House Betting Rules") where applicable, and any other terms and conditions governing the use of the Services, Software and access to the Website(s) and the Information comprised therein (collectively these "Terms & Conditions").
"Betting" or "bet(s)" for the purpose of these Terms and Conditions include, without limitation, wagering, gaming and gambling conducted in relation to any and/or all of the Service(s) offered on the Website(s);
"Device(s)" means any application access devices, including but not limited to personal computers, laptops, mobile telephones, smart phones, tablets or any other such mobile device, personal digital assistants, PDA telephones employed for the use of and access to the Website(s) and participation in the Services;
"Player Account" - One personal single account pertaining to one domestic household address, opened by an individual and maintained with us to enable that person to take part in Betting;
"Software" - the software licensed to us including any program or data file or any other content derived thereof, that is required to be downloaded, accessed or otherwise utilized by you from the Website enabling you to participate in the Services;
"Websites" - the web pages of the Services that are accessible through the Devices, where a player can access the Software by opening a Player Account with Pashaglobal.COM
By ticking the box next to the "I agree to the terms and conditions" and clicking on the relevant "Register Now" button during your registration, you acknowledge and accept that:
- you have read, fully understood and accepted these Terms and Conditions; and you agree to and accept the policies and practices outlined in as referred to herein; and
- these Terms and Conditions constitute a legally binding agreement ("Agreement") between you and Pashaglobal.com regarding the use of the Services.
- If you do not agree with any of the terms of these Terms and Conditions, please do not tick the box next to the "I agree to the terms and conditions", do not click the "Register Now" button, and do not attempt to use or continue using any of the Services.
- We reserve the right to amend, update and modify these Terms and Conditions and the Betting Rules (or any part thereof), including the right to novate it to one of our group companies as part of a corporate restructuring or reorganization, from time to time and any such amendment, update or modification will be published on the Website(s). Customers will be notified of any amendments, updates or modifications prior to publication on the Website(s) giving Customers a chance to understand the impact of such changes before they chose to continue to play again; such amendments, updates or modifications shall be effective upon publication thereon. Continued use, access to and participation in the Service on or through our Website(s) and Device(s) after such publication constitute your acceptance to the modified or updated Terms and Conditions and the Betting Rules.
- The terms and conditions set out herein represent the entire agreement and understanding between you and us, where it is expressly agreed that these cannot be varied or amended except as provided for in clause 3.1 above. For the purposes of clarity this expressly excludes any variation or change to these terms and conditions given orally, by chat, SMS, email or other such means, inadvertently or otherwise by our individual customer service staff or other of our representatives.
Information and Intellectual Property
- The information, material and data provided or made available to you on or generated and/or collected by the Website(s), Services and/or through the Device(s) and/or in any other form including, without limitation, marketing programmes and materials, results, statistics, sporting data and fixture lists, odds and betting figures, text, graphics, video and audio content (the "Information"), belong to Pashaglobal.COM and/or the appropriate third party and are for your personal and non-commercial use only.
- Save as expressly provided by these Terms and Conditions, you may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publicly perform, include in a cable programme, publish, transmit, sell, rent, lease or license or otherwise make the Information available to any other person, or on another website, online service or bulletin board, or on any other media and/or Device without our express prior written consent or in the case of third party material, without the prior written consent of the owner of the proprietary rights in such material.
- The Software, Services and the Information provided on the Website(s) and/or through Device(s) are protected by copyright, trademarks and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website(s) are owned by, licensed to and/or controlled by Pashaglobal.com(or its licensors). You acknowledge that you do not acquire any rights or interests, or any licenses to the Software, Services and the Information through your use of and access to the Software, (other than that expressly provided for under this Agreement (see clause 8.2)), Services and the Information through your use of and access to the Software, Services and Information provided on the Website(s) and/ or through Device(s).
Conditions of Use
As a condition of use of the Services, you warrant and undertake that you shall not use or access the Website(s), Services, Software and/or the Information for any purpose that is unlawful under any law that is applicable to you or that is prohibited by and/or in breach of these Terms and Conditions.
Residents of the following country and their territories shall not be allowed to partake in real play gambling activities: the United States of America, and shall be blocked from accessing the Website(s) in their entirety
In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant, accept and undertake as a condition of use of the Services:
- that you are acting on your own behalf;
- that you are not restricted by limited legal capacity;
- that you are not diagnosed or classified as a pathological or compulsive gambler;
- that you are of the age of (i) 18 or (ii) any such other legal age or age or majority as determined by any laws applicable to you, whichever age is greater ("Legal Age");
- that you are fully aware of the risk of losing money in the course of using the Services;
- that you are not depositing money originating from criminal or other illegal or unauthorized activities;
- that you are not conducting criminal or otherwise unlawful or unauthorized activities and/or intending to use your account opened with us in connection with such activities and that you shall not use or allow other persons to use the Services and your betting account for any criminal or otherwise unlawful activities including, without limitation, money laundering, under any law applicable to you or us;
- to keep your username, account number and password secure, confidential and protected against unauthorized access or use and to ensure to you should change your password immediately or notify us immediately if the confidentiality of your username, password or account number has been compromised in any way;
- to be solely responsible for any and all activities that occur under the access to and use of the Services on and through the Website(s) and/or Device(s) under your username, account number and password regardless of whether such access and/or use was authorized by or known to you or not;
- not to use the Services, Website(s), Device(s), Software or the Information in any way which interferes or may interfere with the availability of the Services and the Website(s) to other users nor do anything that degrades or may degrade the operational performance of the Services and Website(s);
- not to solicit or in any manner seek to obtain any information relating to other users;
- not to upload or distribute any program, file or data that contain viruses, are corrupted or may affect the operational performance of the Device(s), Software, Services and/or Website(s);
- that your access to or use of the Services and Information on and through the Website(s) and/or the Device(s) is not illegal or prohibited by laws that are applicable to you or contractual obligations which apply to you personally or to persons in the country from which you are currently accessing the Website(s) or using the Device(s);
- not to use any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the proper functioning of the Services, Device(s), Software, Website(s), Information or any transactions offered at the Website(s) and/or through the Device(s);
- not to post or transmit to the Website(s) and/or to the Device(s) or to any other users, any unlawful, harassing, abusive, threatening, libelous, defamatory, obscene, indecent, inflammatory, racially or ethnically objectionable, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law; and
- that you are not an officer, director, employee, consultant or agent of Pashaglobal.COM or any affiliate of Pashaglobal.COM;
- that you are not a relative of an officer, director, employee, consultant or agent of Pashaglobal.COM or any affiliate of Pashaglobal.COM; and
- not to interfere with other users' use of the Services, Website(s), Software, Devices and/or Information or initiate and/or engage in surveys, contests, chain letters or post/transmit "junk mail", "spam" or any unsolicited mass dissemination of email.
- You acknowledge that our random number generator will determine the outcome of the games played on the Website and you accept the outcomes of all such games. You further agree that in the unlikely event of a disagreement between the result that appears on the Software and the game server, the result that appears on the game server will prevail and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the gaming activity.
- You agree that we or a payment processing company on our behalf will handle all financial account transactions ("Payment Processor"). You hereby agree that the Payment Processor reserves the right to withhold any payments should the Payment Processor have reason to believe or any suspicion that you may be engaging in or have engaged in fraudulent, collusion, unlawful, or improper activity.
- You accept that you are solely responsible for the supply and maintenance of all of the computer equipment and telecommunications networks and internet access services that you need to use in order to access the Services. We will not be liable in any way whatsoever for any loss caused to you by the internet or any telecommunication service provider which you have engaged in order to access to the Services or to the Website.
- You will not commit any acts or display any conduct that damages our reputation or our software provider or any other related service providers.
- All details which you give or have given in the process of registering with for use of the Services are accurate and that you will continue to update such details should there be any changes.
- You are not colluding or attempting to collude or intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any Betting.
- You have not previously held a Player Account which was suspended or terminated either by us or by any other online gaming operator, charged back any monies via a Player Account or maintains a current Player Account.
- In opening the Player Account you will not provide any information or make any statement to us which is untrue, false, incorrect or misleading.
- That you are not attempting and will not attempt, to use any techniques designed to hide or mislead as to your true IP or true location.
Registration and Opening Your Betting Account and Membership
- In order to play and bet with Pashaglobal.COM and to use the Services, you must complete the application for account opening and membership in the manner set out on the Website(s) (the "Register Application").
- You represent and undertake that all information supplied by you when registering and completing the Register Application is accurate, true and complete in all respects including, your name on the Register Application ("Name") , DOB, ID number and residential address.
- It is also your sole responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website(s) and the Information contained therein, downloading and installing the Software and/or using and participating in the Services.
- We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever.
- You are allowed to open only one betting account with Pashaglobal.com. Should we discover that you have more than one account with Pashaglobal.com, we reserve the right, at our sole discretion, to treat all accounts that you have with Pashaglobal.com as a single joint account or to terminate this Agreement.
- Your username must not contain any offensive or inappropriate words or language. If, at discretion, Pashaglobal.com your username is considered to be offensive or inappropriate you will be asked by customer services to change it. Should you refuse this request, Pashaglobal.com reserves the right to permanently freeze your Account.
Placement of Bets and Bet Acceptance Procedure
We accept bets for games, sporting and other events that are advertised on the Website(s) and/or through the Device(s) from time to time. All such bets are subject to the relevant Betting Rules applicable to each event or game, and to these Terms and Conditions
Software License & Security
- You hereby acknowledge and agree that the Software that is made accessible to you (by download or otherwise) for your remote use on the Website through your Device are the part of the Services and are the property of Pashaglobal.com and/or its licensor, and that you do not gain any rights to such Software whatsoever. You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, include in a cable programme, publish, transmit, sell, rent, lease or license or otherwise communicate or make available such Software to any other person, or on another website, online service or bulletin board, or on any other media and/or device.
- Pashaglobal.com hereby grants to you a personal, non-exclusive, non-transferable and revocable license to install and/or use the Software on your Device(s) (the "License") PROVIDED THAT such installation and/or use is made through a Device of which you are the primary user.
- The Software is licensed and distributed by Pashaglobal.com solely for the purpose of enabling end users of the Software to fully access and utilize the Services.
You are not allowed to:
- install or load the Software onto a server of other networked device or take other steps to make the Software available via any form or bulletin board, online service or remote dial-in, or network to any other person;
- sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in this agreement), your license to use the Software or make or distribute copies of the Software;
- allow any other person to use the Software;
- install or load the Software onto a server of other networked device or take other steps to make the Software available via any form or bulletin board, online service or remote dial-in, or network to any other person;
- create or provide any means (including, without limitation, via emulators) through which the Software may be used by others;
- translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the Software.
- copy or translate any user documentation provided 'online' or in electronic format, reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the Software or to create derivative works based on the whole or on any part of the Software;
- enter, access or attempt to enter or access or otherwise bypass the Our security system or interfere in any way (including but not limited to, robots and similar devices) with the Services or the Website or attempt to make any changes to the Software and/or any features or components thereof.
- You acknowledge and agree that the Software and the Software user documentation provided on the Website(s) and/or through Device(s) or otherwise, are is owned by Pashaglobal.com and/or its licensors and is protected by copyrights, trademark rights and other forms of intellectual and proprietary rights. You hereby acknowledge that the structure, organization and source code of the Software are the valuable trade secrets of Pashaglobal.com and its licensors. You acknowledge that save for the rights granted to you in accordance with the License, you do not acquire any rights or interests whatsoever in the Software and/or the Software user documentation.
- Upon the termination of this Agreement for whatever reason, the License issued under this Agreement is automatically revoked and you shall stop using the Software and you shall uninstall the Software from your Device.
- The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. We hereby excludes all implied terms, conditions and warranties (including any of merchantability, satisfactory quality and fitness for any particular purpose). We do not warrant that the software will meet your requirements.
- We do not warrant that the software will be non-infringing or that the operation of the software will be error free or uninterrupted or that any defects in the software will be corrected, or that the software or the servers are virus-free. In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software neither us nor our software provider will be liable to you or to any third party for any costs, expenses, losses or claims arising resulting from such errors. We further reserve the right in the event of such errors to remove all relevant games from the software and the website, void all bets affected by such error, including the cancellation of all player winnings attributable to such error and take any other action to correct such errors.
- You hereby acknowledge that it is not in our control how the Software is used by you. You load and use the Software at your own risk and in no event shall we be liable to you for any direct, consequential, incidental or special damage or loss of any kind (except personal injury or death resulting from our negligence).
- The Software may include confidential information which is secret and valuable to the Software Provider and/or us. You are not entitled to use or disclose that confidential information other than strictly in accordance with the terms of this agreement.
- We only allow access to the Services through secured networks using encryption of the username and password. You cannot play and bet without passing our customer security login.
- You may not use the Services for any commercial use or on behalf of another person. Any use of the Services by you is for own private purposes only.
- You will not allow any third party to use your Player Account to use the Online Casino and you will not use any other person's Player Account or means of payment to access the Online Casino or the Website or the Software It is your responsibility to ensure that you understand the rules and procedures of the games in the Online Casino and your use of online gaming in general before you play any such games.
- We are using the best methods available today for the encryption of the Username and Password information, and any other sensitive information transferred to and from the client application and our servers, thus securing the Player and us against manipulation attempts by a third party. You will not break in, access or attempt to break in or access or otherwise by-pass our security. If we have a suspicion that you have attempted to or may be attempting to break in, access or otherwise by-pass our security or the Software, we will be entitled to terminate with immediate effect your access to the Online Casino and/or have your account blocked, and we reserve the right to inform the applicable authorities.
- If you have elected to play games provided by EGT, then in addition to the general provisions of this clause 8, you shall also be subject to the specific terms of the EGT End User License Agreement.
Settlement of Transactions
- You are fully responsible for paying all monies owed to Pashaglobal.com and/or other players (as the case may be). In respect of any payment made by you, you agree that you will not make or procure the making of any charge-backs and/or deny or reverse any such payment, and that you will reimburse to Pashaglobal.com for any charge-backs, denials or reversal of payments you make, and any and all losses suffered and expenses incurred by Pashaglobal.com as a consequence. to Pashaglobal.com may, at its sole and absolute discretion, cease to provide services or payment to certain users or to users paying with certain credit or debit cards.
- Your winnings are exclusive of bet amount and this should be considered when placing your bet.
- All your winnings will be credited to your account. to Pashaglobal.com shall not in any way be responsible or liable to you for any funds/winnings credited to an account in error, and to Pashaglobal.com reserves the right to void any transactions involving such funds, either at the time or retrospectively. Should funds be credited to your account in error it is your responsibility to inform to Pashaglobal.com without delay.
- Payment of any taxes, fees, charges or levies that may apply to your winnings under any applicable laws shall solely be your responsibility.
Dormant Player Accounts & Administration
- “Dormant” Player Accounts are defined as Player Accounts which are not accessed by you and used for real money Betting for any consecutive period of 90 days.
Collection of Winnings
- Your winnings from settled bets are credited to your account and shall be withdrawn in accordance with our Cash out Policy
Promotions and Bonuses
- All promotions, bonuses or special offers are subject to these Terms and Conditions and any promotion-specific terms and conditions that Pashaglobal.com may introduce from time to time in conjunction therewith. Pashaglobal.com reserves the right, to suspend, withdraw or modify such bonuses or promotions and/or the specific terms and conditions governing the same at any time. Any such modification shall be subject to the provisions set out in clause 3.3 above.
- You agree to fully indemnify Pashaglobal.com its shareholders, employees, officers, directors, licensees, distributors, affiliates, subsidiaries, agents for any loss, damage or claim (including reasonable legal fees) in relation to the foregoing that may be incurred as a result, or in consequence of, your access to the Website(s), downloading or installation of the Software, betting and/or other use of the Services, Software and/or Information, and/or by reason of any breach of any of these Terms and Conditions and/or the Betting Rules.
Disclaimers and Specific Warnings
- Betting is entirely at your sole option, judgement, discretion and risk. By doing so, you acknowledge that you do not find the Services, Website(s) and Information to be offensive, objectionable, unfair or indecent. Some legal jurisdictions have not addressed the legality of online and/or offshore online gambling while others have specifically made online (within the jurisdiction and/or offshore) gambling illegal. We do not intend that anyone should use and access the Website(s), Information and/or the Services where such use or access is illegal. The availability of the Services, Information and the Website(s) should not be construed as an offer, solicitation or invitation by us to use or access the foregoing in any country in which such use or access is illegal. Compliance with any laws applicable to you is entirely your own responsibility and Pashaglobal.com makes no representation whatsoever that the Services, Software, Website(s) or the Information therein comply with any laws applicable to you.
- The Services, Software, Website(s) or the Information are provided on an "as is" basis. Save as expressly provided in these Terms and Conditions, Pashaglobal.com makes no representation or warranty of any kind in respect of the Services, Website(s), Software and the Information contained therein. To the maximum extent permitted by law, any representation or warranty, whether express or implied, statutory or otherwise in respect of the Services, Software, Website(s) and Information is hereby excluded. Pashaglobal.com does not warrant that the Services, Software, Website(s) or the Information will be accurate, timely, secure, free of interruptions or errors or external interference of any nature, or that any identified defect will be corrected. Pashaglobal.com does not warrant that the Services, Software, the Website(s), the Information or servers that make them available are free of computer viruses spyware, adware or other malicious, destructive or corrupting code, program, data or macro or any other features that may affect any Device(s) and/or data contained within. You undertake to take your own precautions (at your own expense) to ensure that the processes, measures and/or Device(s) which you employ for using or accessing the Services, installation of the Software and using the Website(s) do not expose you to the risk of computer viruses, spyware, adware or other malicious, destructive or corrupting computer code or other forms of interference or damage to your own computer system, any other Device(s) or data contained within.
- In the event of systems, Software or communications errors relating to account settlement, calculation of wagers, bets and winnings, outcome of the wagering event or any other elements of the Service, Pashaglobal.com will not be liable to you as a result of any such errors and Pashaglobal.com reserves the right to void all bets affected by such error, including the cancellation of all player winnings attributable to such error, interference or damage and take any action to correct such errors, damage to your own computer system, any other Device(s) or data contained within. You as a player have a duty to immediately report to us any instance of system, Software or communications error that you may suspect or become aware of, disclosing full details and cooperate fully with us in the investigation of the same in an effort to mitigate further damage to either party.
- Pashaglobal.com shall in no event be responsible or liable for any damages, loss or expense, including any interference or damage to your Device(s) or data contained within, in connection with your access to, use of or participation in the Services, Website(s), Software and the Information. Pashaglobal.com further fully disclaims any and all warranties, representations and responsibilities in respect of any aspect of the Services, Website(s), Software and the Information, which may be provided by third parties, including but not limited to broadband service providers and telecommunication providers, and shall not on any account be liable for any default, breach or inaction of such third party partners.
Pashaglobal.com, its affiliates, partners, officers, employees and agents shall in no event be responsible or liable for any damages, loss or expense, including without limitation direct, indirect, consequential or special damage or economic loss arising from or in connection with your access or use of the Services, Website(s), Software and the Information, or your loading, installation or use of the Software regardless of whether Pashaglobal.com has been advised of such a possibility or not. In any event to the maximum extent permitted by law, Pashaglobal.com total liability to you, if any, for any loss or damage (whether on the basis of contract, tort, strict liability or otherwise) relating to, or arising from, any and all matters, events or circumstances directly pertaining to any bet placed by you with us, shall not exceed the amount of the respective bet placed by you. Nothing in these Terms and Conditions shall exclude or limit Pashaglobal.com’s liability for:
- death or personal injury caused by Pashaglobal.com negligence;
- fraud or fraudulent misrepresentation; or
- any liability which cannot be excluded or limited under applicable law.
- You acknowledge that part or all of the Information may be provisional in nature and may be subject to revision, change or modification, as provided in these Terms and Conditions. You therefore acknowledge that the Information is provided solely for reference and does not constitute advice or solicitation, and is not the subject of, and shall not constitute the basis of any binding representation, warranty, contractual obligation, or reliance on your part of any nature.
- You hereby acknowledge and agree that all disclaimers and exclusions of liability contained in these Terms and Conditions represent a fair and reasonable allocation of the risks and benefits of the agreement between you and Pashaglobal.com, taking all relevant factors into consideration, including without limitation the value of the consideration provided by you to Pashaglobal.com. You further agree that these disclaimers and limitations shall be enforceable to the fullest extent permitted by applicable law.
Player complaints are taken very seriously at Pashaglobal.com, and allow us to learn from our mistakes. Depending on where you are resident, there are two distinct complaint procedures available. Please only follow the procedure that matches your residence (as indicated when you registered with Pashaglobal.com).
Making a complaint – First Level
Customer Support Team
If you have a complaint or are experiencing a difficulty with the Service, please first raise your complaint with our Customer Support team. You can contact us 24/7 via email or telephone. Please visit our Contact Us page for further details. If you do not feel that your complaint was dealt with satisfactorily in the first instance, we would ask you to contact us again to take a further look at your complaint, which will again be reviewed by our Customer Support Team.
Adding or Discontinuing Games
- We reserve the right to, without liability to any party, in our sole discretion and without notice to you, to add new games or functions to the Website(s) or to commence, cease, discontinue, restrict access to or modify any game or function at any time.
Violations of these Terms and Conditions
- Pashaglobal.com reserves the right to seek all remedies available at law and in equity in respect of any violation of these Terms and Conditions, including the right to deny or restrict access to the Services, Website(s) and Information to any particular person, or to block access from a particular Internet address or through other Device(s) to the Services, Website(s) and Information, at any time and at its sole and absolute discretion, without providing any reasons whatsoever.
- The Betting Rules, where applicable, and any other terms and conditions governing the use of and access to the Services, Software, Information and the Website(s) shall form an integral part of these Terms and Conditions.
- In the event that there is any conflict between the provisions of the Betting Rules and any other terms and conditions governing the use of and access to the Services, Software, Information and the Website(s) and these Terms and Conditions, unless expressly provided otherwise, these Terms and Conditions shall prevail.
- Failure by Pashaglobal.com to enforce at any time any of the provisions hereof shall not be construed or deemed to be a waiver of Pashaglobal.com’s rights hereunder or in any way affect the validity of the whole or any part of these Terms and Conditions, or prejudice Pashaglobal.com's rights to take further action.
- In the event that any or any part of the terms, conditions and provisions shall be determined by a competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid and enforceable to the fullest extent permitted by law.